“It’s so worth the cost compared to urgent care. We sent pictures of a rash, got a quick diagnosis, and didn’t end up paying hundreds of dollars just to be told everything was okay.”
Parent of a 1 and 3 year old
Welcome to Poppins!
Parent coaching & on-demand pediatric care, seamlessly connected.
Expert pediatric medical care, behavioral support, and sleep help — all in one place.
Fast answers and clear guidance — with support that leads to real solutions.
When it comes to kids’ health, symptoms don’t show up in neat categories. That’s why in-the-moment support with real follow-through leads to better answers.
Support for all your parenting needs.
On-Demand Pediatric Medical Care
Quality care at your fingertips.
- Virtual care from licensed clinicians—no appointment needed.
- Diagnosis, treatment, and prescriptions when appropriate.
- Fast response times—15 minutes or less.
- Convenient care from your phone—share photos & videos.
- Personalized treatment from a team that knows your child.
- Available in NY, NJ, PA, TX, FL, and IL (more coming soon)!
Personalized Parent Coaching
Get answers from experts in minutes.
- 1:1 sessions to dive deep with your dedicated coach.
- Real-time support for tough moments between sessions.
- Strategies tailored for you and your family.
- Guidance that turns into real progress at home.
- Available in all 50 states & Canada!
Sleep Help That Fits Real Life
In-the-moment help when you need it most.
- Expert sleep guidance tailored to your child and family.
- Help navigating common sleep challenges & schedule changes.
- Evidence-based strategies with ongoing follow-through.
- Support during late nights & weekends.
- Available in all 50 states & Canada!
Continuous Follow-Through
So you never have to figure it out on your own.
- Support that doesn’t stop at the first answer.
- Proactive check-ins as situations evolve.
- Help implementing care plans and next steps.
- Ongoing guidance so families see real results.
More than answers — we deliver measurable impact.
94
Net Promoter Score
67
of surveyed parents reported improved stress or better health outcomes in 9 weeks or less
83
of surveyed parents using Poppins coaching services reported positive changes in parenting behaviors or habits
90
of medical visits resolved virtually or directed to lower-cost care settings
*Based on customer survey data as of 9/30/2025
How it works.
“What stood out most wasn’t just how fast they replied — it was that they kept checking in. They made sure we understood the plan and that things were actually getting better.”
Parent of 11 and 8 year old
How much can Poppins save my family?
Poppins helps families save on copays, urgent care, and ER bills—without sacrificing care
$50/month
vs.
Parent Coach
$150/session
Urgent care
$200/visit
ER
$2,000/visit
Want a better care experience for your family?
Real-time access to pediatric experts — personalized, unrushed care that knows your family. No appointments necessary.
Medical, behavior & sleep help—in one coordinated experience.
On-demand virtual care—we diagnose, treat, and prescribe.*
Dedicated parent coaching tailored to your family and values.
Secure text based platform—send photos and videos.
Comprehensive care is here.
Real stories.
Helpful resources.
Frequently asked questions.
What is Poppins and how does it support families?
Poppins is a comprehensive, text-based family support service that puts pediatric care and parent coaching under one roof to reduce household stress for busy parents. We provide 24/7 medical care with clinicians from top hospitals such as Duke, Boston Children's, Seattle Children's, CHOP, and NYU. You can use your medical team when you want instant help within less than 15 minutes. Our medical team can diagnose, treat, and prescribe if necessary. We also support families with nutrition guidance, sleep support, school notes, and help with school paperwork like ADHD evaluations.
Our personalized parent coaching covers everything from toddler tantrums and bedtime routines to teen independence, school situations, and co-parenting coordination. You shouldn't have to figure out if your child's sleep issue is medical or behavioral, or bounce between the pediatrician and a behavioral specialist while googling at 2 AM. Many parenting challenges have both medical and behavioral components—so we put it all under one roof.
Start where you need help most—medical support, parent coaching, or both.
Where is Poppins available?
Great news! Poppins Parent Coaching is live in all 50 states right now. If you're in Florida, New Jersey, New York, Pennsylvania or Texas you can access our full comprehensive suite - both Parent Coaching AND 24/7 Pediatric Medical Care.
Follow @heypoppins on Instagram to be the first to know when we go live with medical care in your state!
Why should I sign up for Poppins?
Parenting doesn't come with a manual, and every child is uniquely different – even siblings. Whether you're looking for reassurance, wanting to build confidence, or simply need a judgment-free expert to consult, Poppins is here for all families.
Our parent coaches support you with both immediate challenges and long-term goals across all age groups, including:
- Establishing peaceful bedtime routines that actually work
- Navigating tantrums and emotional outbursts
- Developing effective discipline strategies for teenagers
- Implementing positive reinforcement techniques that build strong relationships
- Creating alignment between co-parents to maintain consistency
Plus, our 24/7 pediatric medical care gives busy families peace of mind when:
- Your child gets sick outside of regular office hours and your only option is pediatric urgent care or the ER
- You need medical advice for an urgent or non-urgent question
- You're unsure if symptoms warrant an in-person visit
- You need a treatment plan, but don't have time for an in-person visit
- You have questions about common childhood illnesses, medications, or concerns
Think of us as your concreige's team for parents – we're here to make your daily life easier and more enjoyable by providing expert guidance for both behavioral and medical needs exactly when you need it most.
How does Poppins work for busy parents?
Getting started is simple. Click the Get Started button at the top of the page and pick your plan: Medical, Parent Coaching, or Comprehensive for the holistic approach. Once you're in, you get our private phone number to access your team.
If you have parent coaching, you'll schedule an onboarding session with your parent coach. They'll get to know your family's unique challenges and create a personalized action plan to help you overcome current parenting hurdles.
Once you're set up, you'll get:
- With Parent Coaching: Regular check-ins and reminders to keep you on track, plus text access to your parent coach for questions, updates, or problem-solving
- With Medical: 24/7 medical support with responses within 15 minutes, including the ability to share photos, videos, or audio (like recordings of a cough) for accurate diagnosis
- With Comprehensive: All of the above
We've designed the experience to be both comprehensive and convenient, ensuring you have expert support whenever you need it.
Who is on my Poppins care team?
Your comprehensive care team includes a dedicated parent coach who helps address your immediate challenges while creating a roadmap for your parenting goals, plus our 24/7 medical team of pediatric nurse practitioners who can diagnose, treat, and prescribe medication if necessary. The medical team is supervised by Dr. Mona Amin and Dr. Martin Maimon.
How fast can I talk to a pediatric clinician at Poppins?
Our medical team responds in less than 15 minutes, 24/7. Your dedicated parent coach will reply during business hours on the same day, or by the next business day if you message after hours.
Do you partner with pediatrician offices?
Absolutely! Poppins works with pediatric practices to provide after-hours support for their families. This partnership delivers quality care when the office is closed while helping offices manage costs effectively.
If you are a parent, and want your pediatrician's office to partner with Poppins, please tell them about us! Referrals from parents are the most powerful way to build these partnerships. We're always excited to work alongside your trusted medical providers to create a seamless care experience for your family.
Does Poppins work with employers?
Yes! Tell your workplace about Poppins. When your employer partners with us, you'll benefit from:
- Convenient access to our parent coaching and medical support as part of your benefits package
- Peace of mind knowing you can get medical advice for your child without taking time off work
- Professional support for parenting challenges that might otherwise affect your workday
- A workplace that recognizes and supports your role as both an employee and a parent
If you think your company would value supporting working parents, we'd love to connect with them. Simply share our information with your HR or benefits team, or email us at hello@heypoppins.com with your company's contact details.
Does Poppins take insurance?
We don't take insurance, but our subscription offering saves you money, and is less than what most people pay after a few doctors visits even with insurance.
Compare that to what you'd typically pay out-of-pocket (especially if your deductible hasn't been met):
- Parent coaching sessions: $150 each
- Urgent care visits: $200 each
- Emergency room visits: $2,000 each
- Plus your usual $30-$50 co-pays add up fast
With our comprehensive plan ($50/mo), you get unlimited access to both parent coaching and 24/7 pediatric care. We also offer Parent Coaching ($35/mo) and Medical ($20/mo) plans. No co-pays, no surprise bills - just one monthly fee for peace of mind.
Is Poppins a replacement for my pediatrician?
No. Poppins is designed to complement your child’s pediatrician, not replace them. We help families handle everyday medical questions, parenting challenges, and sleep issues in real time, while guiding you on when in-person care or follow-up is needed.
See Pediatric care at your fingertips for how we support day-to-day medical decisions.
Is Poppins worth it for working parents?
Yes — Poppins is designed for busy families. With 24/7 pediatric medical care and same-day parent coaching by text, parents can get answers and support without missing work, booking appointments, sitting in waiting rooms, or turning to unnecessary urgent care or ER visits.
Can Poppins support both medical and parenting questions?
Yes. Poppins combines pediatric medical care, parent coaching, and sleep support in one integrated plan, so families can get help for both health concerns and day-to-day parenting challenges in one place.
How is Poppins different from urgent care or telehealth apps?
Unlike one-off telehealth visits, Poppins offers ongoing care from a consistent team that knows your family. You get fast access, follow-up, and coordinated support across medical, behavioral, and sleep needs.
What makes Poppins an all-in-one care solution for families?
Poppins brings together pediatric clinicians, parent coaches, and sleep experts who work as a team. This integrated approach helps families get clearer answers, avoid unnecessary visits, and feel supported through every stage of parenthood.